RELIGHT MY FIRE
We work hard to reduce waste at Mecoco and we'd love it if our customers did too. So to make that easier we offer a discount on your next purchase, or a refill (depending on product) if you return our tins to us.
Candle tins: We can accept undamaged tins (with lid) which we will clean and re-use. As a thank you we offer a 10% discount on your next candle purchased.
Melt tins: We would love to refill your tin of melts with the same fragrance melts (except for seasonal products if they are no longer in stock) for 10% cheaper than a new tin of melts i.e. you pay £4.50 for a refill instead of £5 for a new tin.
Candle jars: Unfortunately we cannot clean glass well enough to be able to re-use them for candles. However they are recyclable along with your household recycling, or you could use them to store bits and bobs around your home. (please do not re-use for food items without a thorough clean!).
Tealight cups: We would love to have your empty metal tealight cups. We refill them with our own soy wax and new wicks and add them to our wax melters which are for sale.
We want to make sure that you get the best from your Mecoco candles and melts so here are our top tips and advice for how to melt well .....
Melt Burners: Melt burners are specifically designed for melting wax. Oil burners are usually shorter and the dish is much closer to the tealight candle. This is because oil needs to get hotter for the fragrance to be released. We would recommend that you do not use an oil burner with wax melts as they temperature can get too hot and damage the wax. You should also take care where you place wax melters; following the safety guidelines for candles, as shown below is advised.
Candles: The first time you light your Mecoco candle keep it lit until the top surface of the wax is completely melted. Our candles will take between 1 and 2 hours to reach this point. This will help your candle to burn evenly.
You should never burn any candle for more than 4 hours to protect the wax and stop your container getting too hot.
Take care where you place your candle when it is lit. We check that our containers don't exceed safe temperatures as they burn, but the base of any candle can get warm and this can damage the surfaces of furniture. Tea lights should be place in a tea light holder before lighting.
Safety First: Our candles and melts always display a safety sticker. This is what the icons mean:
Never leave a burning candle or melt burner unattended
Burn candles or melts out of the reach of children and pets
Do not burn candles or melts on or near anything that can catch fire.
Always leave 10cm between burning candles.
Trim candle wick to about 5mm before lighting each time.
SDS - Safety Data Sheet & labelling
There are legal requirements in place under the EU’s Classification, Labelling & Packaging Regulation (CLP for short) which after 1st June 2015, stipulated that all new products containing hazardous substances must be labelled accordingly. CLP applies to a non-cosmetic product of any size containing a hazardous substance such as fragrance or essential oils (e.g. candles, wax melts, room mists, reed diffusers etc.)
The wax we use is not hazardous so it isn't listed on our safety labels. However many ingredients in the commonly used fragrance oils are known to be eye or skin irritants and environmentally hazardous substances. If present at certain concentrations, they trigger various health or environmental warning statements and safety pictograms. This is what you see on our labelling.
Whilst some of the information on the labels seems a bit scary, this is entirely for the protection of our customers.
Please feel free to get in touch with us should you have any concerns or would like more information.